eSIM Roaming Troubleshooting: How to Resolve Common Issues

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Troubleshooting Connection Drops: Steps to Maintain a Stable Connection

To maintain a stable internet connection, there are a few troubleshooting steps that can be taken. Firstly, it is important to check the physical connections of the modem and router to ensure they are properly connected. Sometimes, loose cables or faulty connections can be the root cause of dropouts. Additionally, restarting the devices can also help refresh the connection. Simply unplugging the modem and router for a few minutes and then plugging them back in can often resolve minor connectivity issues.

Another step to consider is checking for any potential interference. Devices such as cordless phones, microwave ovens, or even neighboring Wi-Fi networks can cause signal interference, leading to connection drops. It is advisable to keep the router away from such devices or switch to a different Wi-Fi channel to minimize interference. Changing the location of the router can also have a significant impact on signal strength and stability.

By following these troubleshooting steps, it is possible to maintain a stable internet connection. However, if the issue persists, it may be necessary to contact the internet service provider for further assistance.

Managing Roaming Data Usage: Tips for

When it comes to managing roaming data usage, there are several tips that can help you stay connected while keeping costs under control. First and foremost, it is crucial to understand your data plan and the specific terms and conditions that apply to roaming. Familiarize yourself with the roaming rates charged by your mobile service provider and be aware of any limitations or restrictions that may apply to your data usage while traveling.

One effective way to manage roaming data usage is by disabling automatic app updates and background data usage on your mobile device. By doing this, you can prevent unnecessary data consumption while on the go. Additionally, consider using Wi-Fi whenever it is available to connect to the internet instead of relying solely on cellular data. Many hotels, cafes, and public spaces offer free Wi-Fi access, which can help reduce your reliance on costly roaming data. It is also advisable to turn off push notifications for non-essential apps, as these can often use up data without providing significant value. By taking these simple precautions, you can ensure that your roaming data usage remains within reasonable limits.

How can I reinstall a deleted eSIM or reinstall an existing eSIM in my new phone?

If you delete your eSIM from YOverse or lose your device, you cannot reinstall it, so if you plan to buy another plan at a later date, you will need to pay the activation fee of $0.70 Euro (which covers your eSIM for 1 year) again and reinstall a new eSIM.

How can I delete an eSIM from my phone?

If you wish, you can manually remove your eSIM. To remove your eSIM follow these steps:

Go to Settings

  • Tap Mobile data or Mobile data

    • Tap your mobile plan

    • Tap “Remove mobile plan”

If you remove your eSIM you will no longer be able to connect through this line. Any contacts you have associated with this line will default to your preferred line.

How can I allow data switching between my plans? [Advanced users]

To allow your phone to automatically select which SIM to use data from based on coverage and availability, turn on “Allow mobile data switching” in your settings. Note that if you are roaming and only want to use your YOverse eSIM or data, you should then make sure that “Allow mobile data switching” is turned off. If “Allow mobile data switching” is turned on, your phone will automatically use data from both phone plans, depending on which network is strongest at any given moment. This option is best for people who want to stay connected no matter what. There is no way to know which plan is being used at any given time, however, so this option can consume data quickly if you are not aware of it. To turn on Allow mobile data switching, follow these steps (steps may vary depending on phone model):

  • Go to Settings

  • Tap either Cellular or Mobile Data.

  • Tap Mobile Data.

    • Turn on Allow Mobile Data Switching

Your data line automatically switches for the duration of your call. Mobile data switching will not work if you are currently roaming and both eSIMs are not set to allow data roaming. Check with your provider for availability and to find out if additional charges apply.

How do I see how much data is left on my plan?

You are able to see it in the application in the “My eSIM” bubble; click on the data plan under “Active Data Plans” to view its remaining data. Once your data runs out, you will no longer have an internet connection without Wi-Fi.

Yevhenii Kuznietsov

yevhenii.kuznietsov@yomobile.com

Yevhenii Kuznietsov blends journalism with a passion for travel tech. He explores eSIM's impact on communication and travel, offering expert interviews and gadget reviews. Outside of writing, Yevhenii is a hiking enthusiast and drone hobbyist, capturing unique travel vistas.