The eSIM card is an electronic SIM card with which you can activate the cellular data plan provided by your operator without the need to use a physical SIM card.

Yes! The Dual SIM technology in compatible iPhone or Android models lets you remain connected with your physical SIM and your Global YO eSIM simultaneously. You can select which of the two SIMs to use for data connectivity and switch back at any time.

YOYO$ are our in-app reward point. For every minute you spend in the app you earn 1 YOYO$, and the YOYO$ you earn are exchangeable for in-app goods such as: mobile data, movies, products from our partners, special live shows, etc.

4G LTE access may vary based on coverage and signal quality, but is available in: Albania, Germany, Antigua and Barbuda, Saudi Arabia, Argentina, Armenia, Australia, Austria, Barbados, Belgium, Bermuda, Brazil, Bulgaria, Cambodia, Canada, Qatar, Chile, China, Cyprus, Vatican City, Colombia, South Korea , Costa Rica, Croatia, Denmark, Ecuador, El Salvador, United Arab Emirates, Slovakia, Slovenia, Spain, United States, Estonia, Philippines, Finland, Fiji, France, Ghana, Gibraltar, Grenada, Greece, Guadeloupe, Guatemala, French Guiana , Guernsey, Guyana, Honduras, Hong Kong, Hungary, India, Indonesia, Ireland, Isle of Man, Iceland, Faroe Islands, Turks and Caicos Islands, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malaysia, Malta, Martinique, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar, Nicaragua, Norway, New Zealand, Netherlands, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, United Kingdom, Czech Republic, Democratic Republic Congo, Réunion, Romania, Russia, Samoa, Saint Kitts and Nevis, San Marino, Saint Lucia, Serbia, Singapore, Sri Lanka, South Africa, Sweden, Switzerland, Suriname, Thailand, Taiwan, Tanzania, Trinidad and Tobago, Turkey, Uruguay, Vanuatu and Vietnam.

If you do not have Data Roaming enabled on your eSIM, in most cases you won’t be able to get online. To enable Data Roaming, follow these steps:

1. Go to phone Settings
2. Tap either Cellular or Mobile Data
3. Tap your YOverse plan
4. Scroll down to Data Roaming
5. Tap the switch on

Web 3 + Freedom: truly democratized access to the 3rd generation of the Internet.

At Global YO, our unlimited plans are designed to meet the high demands of our users. To ensure fair access and prevent any abuse of the service, we have a Fair Usage Policy (FUP) in place.

Here’s how it works: After you reach 1GB of high-speed data usage in a day, some of our partner networks may reduce your speed. But don’t worry, you’ll still have access to unlimited data, just at a lower speed. This helps maintain optimal network performance for all users.

After using 1GB of high-speed data in a single day, you’ll still have access to unlimited data, but at a lower speed. This limitation is renewed daily, so you can enjoy your high-speed data every day. This ensures you can continue web browsing, emailing, and accessing online services without interruption, just at a slower pace.

In summary: Unlimited data is available, but partner networks may reduce speeds after 1GB/day to ensure fair usage and prevent service abuse, keeping everyone connected.

Of course! When you purchase a data package, you can use your hard-earned YOYO$ bonuses to pay up to 50% of the total cost. How cool is that?

Check here for a list of all eSIM-capable devices: eSIM Supported Phones list

All YOverse data plans need to be linked to an eSIM, so you’ll have to install an eSIM before acquiring a plan. However, the good news is that our eSIMs are free!

You’ll only have to pay a $0.70 cent activation fee (Euros) which maintains your eSIM valid for one year; after that you’ll have to get a new eSIM and pay the activation fee again.

No, your eSIM is for data only and doesn’t come with a phone number. This means you can use it for data anywhere in the world! Plus, you can make calls using YO SHOUT, which allows you to connect to any phone number worldwide, whether it’s a landline or a cell phone.

Yes, throughout the Global YO app.

The QR code is always available in the My eSIM bubble of the Global YO app.

Yes, it’s required to complete the eSIM activation and to be able to use the service while in another country.

Up to 4G, LTE, and 5G speeds, depending on coverage.

Yes, with all conversations and contacts as the Global YO eSIM+ does not include a phone number.

Immediately via email and in-app after your payment is processed.

As the Global YO eSIM+ does not include a phone number, it does not include calls or SMS services. Calls are available as an independent service: YO SHOUT

If you’ve purchased the Global YO eSIM+ from the website, the days start counting upon finishing the purchase. If you’ve purchased it from the app, you can manually activate your eSIM within one year from the purchase date

Under certain conditions, detailed in the refund policy.

Yes, on compatible devices.

Through your phone’s SIM card manager, although it’s not recommended.

The eSIM cannot be reinstalled or transferred. The QR code has a single time use.

Via the Global YO App on the “My eSIM” bubble.

Either before you leave or as soon as you arrive at your destination, using WiFi.

Scan the QR code sent via email and follow setup instructions.

Depends on the data package; check product info.

Ranges from 3GB to unlimited, depending on the plan.